Frequently Asked Questions
Frequently Asked Questions
๐ฆ When will my order arrive?
Orders are shipped within 1โ2 business days and delivered within 2โ5 business days in Poland.
๐ Where do you deliver?
We currently deliver within Poland only.
๐ How can I track my order?
Tracking details are sent via email after shipping.
๐ณ Payment methods
We accept:
โข BLIK
โข Visa
โข Mastercard
โณ Delivery delays
If your order is delayed, contact info@monzely.com.
๐ Returns
Returns are accepted within 30 days if unused.
โ Damaged items
Report within 7 days with photos.
๐ Are your necklaces suitable for daily wear?
Yes. Our necklaces are designed for both everyday use and special occasions.
๐ฌ Need help?
Email: info@monzely.com
Phone: +48 783 261 558
Hours: MondayโFriday, 9:00 AM โ 5:00 PM